Room owner can create a chat robot in a particular chat room and then grant the access of the robot to the reliable person(s) to monitor the room via MSN remotely.
You can enter a MSN account as the Robot MSN with the password filled. After clicking Confirm and Add, a Robot MSN would be bond with chat server.
When you log in Edit User , you will see Search User panel, don't be confused, in fact this is the most efficient way to locate a user when your have tens of thousands of records in database.
Let's explain the feature in this way, if we need to modify the information of a user named Tom, we can do it in this way: we fill in the textbox with "Tom", and click Search.
If we need to modify Tom's user information, we can click his name directly, or click Edit button.
At here, you can modify his user information like password, Email, Location, etc. when you finish your modification, click Submit.
If you need to delete the user, you may click Delete in Edit User panel.